Your ticket
- Each ticket is personal and is validated once with its QR code and the holder's ID.
- The national price applies to holders of a Colombian ID card; anyone presenting a foreign passport with a national ticket pays the difference at the entrance.
- Pending orders hold places for 30 minutes; if payment isn't confirmed, the places are released.
Changes and refunds
- Tickets are non-refundable, unless the organisers cancel the event.
- If the event is cancelled, we refund the amount paid to the same payment method.
At the event
- Entering means accepting the code of conduct.
- Outside alcohol, cooking and making fires are not allowed.
Contact
For any questions about your purchase, write to info.freeconnectionfestival@gmail.com with your order number.